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Privacy Policy

Effective Date: 23 February 2023 | Last Updated: 29 December 2025

1. Introduction

Exadatum Software Services Private Limited ("Exadatum", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website exadatum.com or use our services.

By accessing our website or using our services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact details (email address, phone number, mailing address)
• Company name and job title
• Billing and payment information
• Account credentials
• Communications you send to us

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Date and time of access

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For more details, please refer to our Cookie Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our services
• To process transactions and send related information
• To respond to your inquiries and provide customer support
• To send administrative information, updates, and security alerts
• To personalize your experience and deliver relevant content
• To analyze usage patterns and improve our website and services
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in providing our services
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to certain processing of your information
• Portability: Request transfer of your data to another service
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at legal@exadatum.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: