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Terms & Conditions

Effective Date: 23 February 2023 | Last Updated: 29 December 2025

1. Acceptance of Terms

Welcome to Exadatum Software Services Private Limited ("Exadatum", "we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website exadatum.com and our services.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

Exadatum provides enterprise technology solutions, including:

  • Generative AI platforms and services
  • Machine Learning and AI solutions
  • Cloud computing services
  • Robotics and drone solutions
  • Big Data analytics
  • Consulting and professional services

Specific terms for individual services may be provided in separate service agreements.

3. User Accounts

Some of our services may require you to create an account. When you create an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree to use our website and services only for lawful purposes. Prohibited activities include:

  • Violating any applicable laws or regulations
  • Infringing intellectual property rights of others
  • Transmitting malware, viruses, or harmful code
  • Attempting unauthorized access to our systems
  • Engaging in fraudulent or deceptive practices
  • Interfering with the proper functioning of our services
  • Using automated tools without prior written consent
  • Collecting user data without authorization

5. Intellectual Property

All content on our website, including text, graphics, logos, images, software, and documentation, is the property of Exadatum or its licensors and is protected by intellectual property laws.

You may not:

  • Copy, modify, or distribute our content without written permission
  • Use our trademarks without authorization
  • Reverse engineer our software or services
  • Remove any proprietary notices from our materials

6. Payment Terms

For paid services:

  • All fees are quoted in Indian Rupees (INR) unless otherwise specified
  • Payment is due as per the agreed terms in your service agreement
  • All payments are processed securely through authorized payment gateways
  • Applicable taxes will be added to the quoted prices
  • Late payments may incur interest charges as permitted by law

For cancellation and refund terms, please refer to our Cancellation & Refund Policy.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of business. This obligation survives the termination of any service agreement.

8. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

  • Our services will be uninterrupted or error-free
  • Defects will be corrected
  • Our website is free of viruses or harmful components
  • The results obtained from using our services will meet your requirements

9. Limitation of Liability

To the maximum extent permitted by law, Exadatum shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from your use or inability to use our services

Our total liability shall not exceed the amount paid by you for the services in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Exadatum, its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from:

  • Your use of our website or services
  • Your violation of these Terms
  • Your violation of any third-party rights

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these external sites. Your use of third-party websites is at your own risk.

12. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Exadatum Software Services Private Limited

C1003, 33 Keshavkunj, Near Old Orbis School,

Keshavnagar, Manjri Road, Mundhwa,

Pune, Maharashtra 411036, India

Phone: +91 9226463906

Email: legal@exadatum.com

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